NRAM Limited

Financial Ombudsman decision DRN0957546 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£45redress stated in the decision

Wed Oct 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Mortgage administration

In the Ombudsman’s words

Mr W complains that NRAM plc has added two charges onto his mortgage account totalling £108.Charges and fees

Mr W took out a buy to let mortgage with NRAM in 2003.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0957546.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.