Barclays Bank Plc
Financial Ombudsman decision DRN0916105 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Jan 14deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
She also said it was unfortunate the resolve loan was offered with the wrong interest rateCharges and fees
The only error the bank made with the default was in registering it one day early - meaning it will be removed from his credit file one day earlyCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0916105.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.