Firms › RBS Collective Investment Funds Limited ›

RBS Collective Investment Funds Limited

Financial Ombudsman decision DRN0903299 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Account closed or refused

In the Ombudsman’s words

Mr W complains that the Royal Bank of Scotland Plc (RBS) is holding him responsible for a number of transactions he says he didn’t authoriseUnauthorised transaction

And it closed his account after this. It didn’t tell him why.Account closed or refused

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0903299.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.