Barclays Bank Plc
Financial Ombudsman decision DRN0827915 Not upheld
Not upheldoutcome, as published by the Ombudsman
£80redress stated in the decision
Fri Aug 05deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Mortgage administration
In the Ombudsman’s words
And they were concerned about the rate of interest on the MCAInterest and rates
Barclays Bank Plc set-up a current account attached to their mortgage without telling themMortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0827915.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.