HSBC Bank plc

Financial Ombudsman decision DRN0630656 Upheld

Upheldoutcome, as published by the Ombudsman

£75redress stated in the decision

Sat Oct 26deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Funds blocked or frozen

In the Ombudsman’s words

In February 2019 HSBC gave notice to close his accounts.Account closed or refused

In January 2019 HSBC blocked Mr K’s accounts.Funds blocked or frozen

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0630656.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.