Barclays Bank Plc
Financial Ombudsman decision DRN0574480 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
Barclays has now refunded all the charges that were applied to the account since Mr V stopped using it, which I consider is fair.Charges and fees
Mr V complains that Barclays Bank PLC has sought to recover a debt that he did not know he had and has recorded adverse credit information about it.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0574480.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.