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Link Financial Outsourcing Limited
Financial Ombudsman decision DRN0534656 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Nov 09deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Charges and fees
In the Ombudsman’s words
Mr G complains that Link Financial Outsourcing Limited has behaved inappropriately when trying to recover debts from him.Treatment in financial difficulty
He tells us that the original debt owner. “C” a plc added fees to the balance when it shouldn’t have done.Charges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0534656.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.