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Financial Ombudsman decision DRN0522011 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

he would need to pay a penalty of 56 days of interestCharges and fees

missed payments would start showing on Mr S’s credit file if he didn’t payCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0522011.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.