Barclays Bank Plc
Financial Ombudsman decision DRN0358407 Not upheld
Not upheldoutcome, as published by the Ombudsman
£150redress stated in the decision
Fri Mar 16deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Card dispute or chargeback
In the Ombudsman’s words
These took Mr F over his credit limit and this was shown on his credit record.Credit file reporting
Mr F has complained Barclays Bank PLC, trading as Barclaycard, didn’t treat him fairly when sorting out fraudulent transactions on his credit card account.Card dispute or chargeback
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0358407.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.