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Barclays Bank Plc

Financial Ombudsman decision DRN0345717 Not upheld

Not upheldoutcome, as published by the Ombudsman
£70redress stated in the decision
—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Card dispute or chargeback, Product mis-sold

In the Ombudsman’s words

Mr D complains that Barclays should refund the cost of a holiday he paid for using his credit card.Card dispute or chargeback
He says that the holiday was misrepresented to him and Barclays is liable for this.Product mis-sold

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0345717.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.