Barclays Bank Plc
Financial Ombudsman decision DRN0307801 Not upheld
Not upheldoutcome, as published by the Ombudsman
£250redress stated in the decision
Tue Oct 08deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
enabled her estranged husband to set up standing orders from their joint account. This was despite there being a requirement for such transactions to be authorised by both parties.Unauthorised transaction
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0307801.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.