Barclays Bank Plc
Financial Ombudsman decision DRN0109522 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Jun 22deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Product mis-sold
In the Ombudsman’s words
refund the difference between the cost of the Additions Active account and the Current Account Plus from May 2010 to February 2011Charges and fees
Mr and Mrs R complain that Barclays Bank Plc mis-sold them a packaged bank account.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0109522.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.