Oakbrook Finance Limited

Financial Ombudsman decision DRN0078747 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Sun Apr 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Credit file reporting

In the Ombudsman’s words

Miss D has complained Oakbrook Finance Limited, trading as Likely Loans, is holding her liable for a loan which she never applied for.Unauthorised transaction

Remove any information from her credit record relating to this loan.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0078747.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.