Landmark Mortgages Limited

Financial Ombudsman decision DRN0037354 Upheld

Upheldoutcome, as published by the Ombudsman

£695redress stated in the decision

Fri Nov 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Mortgage administration

In the Ombudsman’s words

an arrangement fee of £695 had been applied to the account and added to the outstanding balance.Charges and fees

Mr G complains that Landmark Mortgages Limited has unfairly and wrongly increased the contractual monthly payment (CMP) on his mortgage.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0037354.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.