Barclays Bank Plc
Financial Ombudsman decision DRN0007967 Not upheld
Not upheldoutcome, as published by the Ombudsman
£2,244redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
Mr and Mrs E complain that the charges on their account with Barclays Bank PLC were excessive.Charges and fees
It offered to refund interest and charges on the account since February 2008 when collection activity was suspended and to remove any adverse data from their credit file since 2008.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0007967.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.