Firms › Co-operative Bank Financial Advisers Limited ›
Co-operative Bank Financial Advisers Limited
Financial Ombudsman decision DRN-6398802 Upheld
Upheldoutcome, as published by the Ombudsman
£250redress stated in the decision
Thu Jul 02deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Ms B complained about what happened when she applied to THE CO-OPERATIVE BANK P.L.C. (“Co-op”) for increased borrowing on her mortgage.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6398802.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.