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Mercedes-Benz Financial Services UK Limited

Financial Ombudsman decision DRN-6334508 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Jun 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees

In the Ombudsman’s words

Ms B complains about charges Mercedes-Benz Financial Services UK Limited (‘MBFS’) have asked her to pay since she returned a car she had been financing through an agreement with them.Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6334508.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.