Clydesdale Bank Plc
Financial Ombudsman decision DRN-6267180 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue May 19deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Mortgage administration
In the Ombudsman’s words
Mrs P is also unhappy about the information VM has reported to credit reference agencies (CRAs).Credit file reporting
Mrs P is unhappy that VM has added interest to her mortgage arrears without providing a breakdown of the how it has calculated the amount it is claiming she owes.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6267180.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.