Barclays Bank UK PLC

Financial Ombudsman decision DRN-6218202 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

—no sum stated

Thu May 14deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Charges and fees

In the Ombudsman’s words

Mr S complains that Barclays Bank UK PLC trading as Tesco Bank is pursuing him for an £8,000 loan he says he didn’t take out.Unauthorised transaction

Tesco has supplied statements which shows the loan funds being added to Mr S’s account under the name Tesco Bank loan.Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6218202.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.