Elderbridge Limited
Financial Ombudsman decision DRN-6196777 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Jul 07deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
The complaint Mr and Mrs J complain that Elderbridge Limited is continuing to try to collect payments on their second charge mortgage (secured loan) even though the term has now ended.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6196777.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.