Barclays Bank UK PLC

Financial Ombudsman decision DRN-6196750 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Sat Apr 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Credit file reporting

In the Ombudsman’s words

Mr D says he did not authorise this card to be taken out in his name.Unauthorised transaction

Mr D would like Tesco Bank to remove the adverse information recorded on his credit file in relation to the credit card.Credit file reporting

Rules cited

Financial Services and Markets Act 2000

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6196750.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.