BankConductIndex

Firms › Cabot Credit Management Group Limited ›

Cabot Credit Management Group Limited

Financial Ombudsman decision DRN-6088275 Not upheld

Not upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Thu Apr 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Complaint handling

In the Ombudsman’s words

Ms D complains about the way Cabot Credit Management Group Limited trading as Cabot Financial (Europe) Limited (“Cabot”) has handled her request for information.Complaint handling

Rules cited

FCA DISP (Dispute Resolution), Consumer Credit Act 1974, Financial Services and Markets Act 2000

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6088275.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.