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MONEYBARN NO.1 LIMITED
Financial Ombudsman decision DRN-6057260 Upheld
Upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Wed Apr 22deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Complaint handling
In the Ombudsman’s words
Mr D complains about a ‘loss of value’ charge MONEYBARN NO.1 LIMITED (Moneybarn) have asked him to pay.Charges and fees
Moneybarn did not provide a final response within the required timeframe and did not supply evidence to this service despite being given the opportunity to do so.Complaint handling
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6057260.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.