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MONEYBARN NO.1 LIMITED
Legal entity: MONEYBARN NO.1 LIMITED
FCA register status: Authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.
Companies House 04496573, incorporated July 2002
772banking decisions
17.6%uphold rate
636not upheld
What this firm loses on
| Issue | Decisions | Upheld | Uphold rate |
|---|---|---|---|
| Irresponsible lending | 486 | 61 | 12.6% |
| Product mis-sold | 90 | 20 | 22.2% |
| Treatment in financial difficulty | 69 | 16 | 23.2% |
| Credit file reporting | 58 | 40 | 69.0% |
| Charges and fees | 18 | 7 | 38.9% |
| Service failure | 17 | 12 | 70.6% |
| Complaint handling | 14 | 6 | 42.9% |
| Support for vulnerable customers | 10 | 1 | 10.0% |
The official record
What the firm itself reports to the regulator, scoped to banking and credit complaints only. This is a different measure from the decisions above — it covers all complaints a firm received, not only those that reached an ombudsman. Firms report on periods set by the regulator, which are not always the calendar half-year the file was published under (shown below where they differ). No period-over-period change is calculated here — these are the reported figures only. See the scorecard for all three measures side by side.
| Source | Period | Upheld | Opened | Closed | New cases |
|---|---|---|---|---|---|
| FOS | 2025-H2 | 22.2% | — | — | 1,069 |
| FOS | 2025-H1 | 20.0% | — | — | 1,889 |
| FOS | 2024-H2 | 23.0% | — | — | 2,457 |
| FOS | 2024-H1 | 17.4% | — | — | 3,078 |
| FOS | 2023-H2 | 12.5% | — | — | 4,494 |
| FOS | 2023-H1 | 34.5% | — | — | 1,883 |
| FOS | 2022-H2 | 35.0% | — | — | 629 |
| FOS | 2022-H1 | 43.6% | — | — | 635 |
Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.