Moneybarn Limited
Financial Ombudsman decision DRN-6020599 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Apr 15deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
Mrs M complains about charges applied at the end of her conditional sale agreement by Moneybarn No.1 Limited (Moneybarn) and that they threatened to register a default against her.Charges and fees
they now intended to do so. They gave Mrs M until the end of July 2025 to pay the charge and said if she didn’t do so they’d register the default but backdate it to when it should’ve been applied in August 2022.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6020599.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.