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Moneybarn Limited
Legal entity: Moneybarn Limited
FCA register status: No longer authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.
Companies House 02766324, incorporated November 1992 — this company is liquidation.
This company is liquidation at Companies House. The decisions below still stand as a record of what was decided, but the business behind them may no longer be trading, and any current customers may now be dealt with by a different entity.
215banking decisions
31.6%uphold rate
147not upheld
What this firm loses on
| Issue | Decisions | Upheld | Uphold rate |
|---|---|---|---|
| Irresponsible lending | 65 | 12 | 18.5% |
| Credit file reporting | 26 | 17 | 65.4% |
| Product mis-sold | 23 | 19 | 82.6% |
| Treatment in financial difficulty | 19 | 3 | 15.8% |
The official record
What the firm itself reports to the regulator, scoped to banking and credit complaints only. This is a different measure from the decisions above — it covers all complaints a firm received, not only those that reached an ombudsman. Firms report on periods set by the regulator, which are not always the calendar half-year the file was published under (shown below where they differ). No period-over-period change is calculated here — these are the reported figures only. See the scorecard for all three measures side by side.
| Source | Period | Upheld | Opened | Closed | New cases |
|---|---|---|---|---|---|
| FOS | 2023-H1 | 38.9% | — | — | 120 |
| FOS | 2022-H2 | 29.0% | — | — | 39 |
| FOS | 2022-H1 | 36.6% | — | — | 78 |
| FOS | 2021-H2 | 23.3% | — | — | 90 |
What the regulator did
FCA final notices naming this firm. This is a separate record from the Ombudsman decisions above: the Ombudsman resolves individual complaints, the FCA penalises the firm for rule breaches.
| Date | Penalty | Breach |
|---|---|---|
| 17 Feb 2020 | £2,774,400 | This Final Notice refers to breaches of PRIN 6, PRIN 7 and the CONC rules related to the unfair treatment of customers in the consumer credit sector. We imposed a fine. |
Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.