Hyundai Capital UK Limited

Financial Ombudsman decision DRN-5976496 Not upheld

Not upheldoutcome, as published by the Ombudsman

£4,801redress stated in the decision

Mon Jan 12deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees

In the Ombudsman’s words

they wouldn’t have considered advancing further credit of that nature as they think it would be irresponsible to do soIrresponsible lending

I don’t think Hyundai have been unreasonable to charge late payment feesCharges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5976496.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.