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Hyundai Capital UK Limited
Legal entity: Hyundai Capital UK Limited
FCA register status: Authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.
Companies House 07945949, incorporated February 2012
64banking decisions
42.2%uphold rate
37not upheld
What this firm loses on
| Issue | Decisions | Upheld | Uphold rate |
|---|---|---|---|
| Product mis-sold | 16 | 7 | 43.8% |
The official record
What the firm itself reports to the regulator, scoped to banking and credit complaints only. This is a different measure from the decisions above — it covers all complaints a firm received, not only those that reached an ombudsman. Firms report on periods set by the regulator, which are not always the calendar half-year the file was published under (shown below where they differ). No period-over-period change is calculated here — these are the reported figures only. See the scorecard for all three measures side by side.
| Source | Period | Upheld | Opened | Closed | New cases |
|---|---|---|---|---|---|
| FCA | 2024-H2 2024-07-01 to 2024-12-31 | — | 0 | — | — |
| FOS | 2025-H2 | 25.6% | — | — | 333 |
| FOS | 2025-H1 | 21.8% | — | — | 1,054 |
| FOS | 2024-H2 | 32.0% | — | — | 531 |
| FOS | 2024-H1 | 40.4% | — | — | 318 |
| FOS | 2023-H2 | 26.0% | — | — | 79 |
| FOS | 2023-H1 | 46.0% | — | — | 84 |
| FOS | 2022-H2 | 41.2% | — | — | 54 |
Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.