Barclays Bank Plc
Financial Ombudsman decision DRN-5782392 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Mar 20deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Interest and rates
In the Ombudsman’s words
Mr H complains that Barclays is holding him responsible for a credit card debt where he says he never completed an application.Unauthorised transaction
This complaint was prompted following a missed payment, which then made Mr H question the interest he’d been charged over the life of the account.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5782392.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.