Yorkshire Building Society

Financial Ombudsman decision DRN-5761850 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Oct 17deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Mortgage administration

In the Ombudsman’s words

He disputes the validity of the mortgage agreement, the interest rates applied and the calculation of his contractual monthly payment.Interest and rates

Mr A complains about how Yorkshire Building Society (‘YBS’) has administered his mortgage.Mortgage administration

Rules cited

Consumer Credit Act 1974, FCA CONC (Consumer Credit sourcebook), Financial Services and Markets Act 2000

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5761850.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.