MONEYBARN NO.1 LIMITED

Financial Ombudsman decision DRN-5692531 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Dec 29deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Ms W complains about a charge applied by MONEYBARN NO.1 LIMITED when she returned a car after voluntarily terminating a conditional sale agreement.Charges and fees

Remove any adverse information recorded on Ms W’s credit file in relation to this charge.Credit file reporting

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5692531.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.