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Mercedes-Benz Financial Services UK Limited
Financial Ombudsman decision DRN-5599081 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Aug 28deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Data and privacy
In the Ombudsman’s words
Mrs S complains about the charge that’s been made by Mercedes-Benz Financial Services UK Limited for a car chargerCharges and fees
key parts of her complaint about a potential breach of her personal data and a safety issue with the car remain unaddressed.Data and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5599081.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.