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Barclays Bank UK PLC

Financial Ombudsman decision DRN-5552049 Not upheld

Not upheldoutcome, as published by the Ombudsman
£4,020redress stated in the decision
Thu Dec 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Funds blocked or frozen

In the Ombudsman’s words

B a limited company complains Barclays Bank UK Plc closed its account without notice or explanation.Account closed or refused
blocks were applied to the account on 5 August 2024 so that an internal review could be carried out.Funds blocked or frozen

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5552049.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.