MONEYBARN NO.1 LIMITED

Financial Ombudsman decision DRN-5353565 Upheld

Upheldoutcome, as published by the Ombudsman

£450redress stated in the decision

Tue Mar 25deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Ensure that any arrears, charges, or fees incurred since 6 September 2023 up until 22 July 2024 are removed from Mr R’s accountCharges and fees

Remove any adverse information from Mr R’s credit file in relation to the agreement, if any, between the dates of 6 September 2023 to 22 July 2024.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5353565.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.