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Barclays Bank UK PLC
Financial Ombudsman decision DRN-5157691 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Dec 17deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Funds blocked or frozen
In the Ombudsman’s words
On 21 Setpember 2023, Barclays made the decision to close Mr K’s account immediatelyAccount closed or refused
Barclays decided to review how Mr K was operating his account. Whilst it completed its review Barclays blocked Mr K’s account.Funds blocked or frozen
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5157691.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.