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Financial Goal Attainment Limited

Financial Ombudsman decision DRN-5056058 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Mortgage administration

In the Ombudsman’s words

Financial Goal Attainment Limited must refund the fee of £400 that it chargedCharges and fees

a mortgage broker working for Financial Goal Attainment Limited (“FGAL”) didn’t apply promptly for the mortgage they wantedMortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5056058.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.