Nationwide Building Society

Financial Ombudsman decision DRN-5037994 Not upheld

Not upheldoutcome, as published by the Ombudsman

£400redress stated in the decision

Mon Oct 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Funds blocked or frozen

In the Ombudsman’s words

Mr T complains that Nationwide Building Society closed his current and savings accounts with itAccount closed or refused

During the notice period, Mr T’s access to his accounts was restrictedFunds blocked or frozen

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5037994.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.