Bank of Scotland Plc

Financial Ombudsman decision DRN-4986048 Upheld

Upheldoutcome, as published by the Ombudsman

£300redress stated in the decision

Thu Oct 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Mortgage administration

In the Ombudsman’s words

Halifax is entitled to continue to charge interest until the debt is repaid.Interest and rates

Halifax obtained a suspended possession order – and it enforced the order in September 2023.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4986048.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.