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Stellantis Financial Services UK Limited

Financial Ombudsman decision DRN-4964701 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Mortgage administration

In the Ombudsman’s words

Stellantis could fairly and reasonably charge Miss F £969.00Charges and fees

Miss F complains about the management and administration by Stellantis Financial Services UK Limited of her hire purchase agreement.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4964701.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.