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Bank of Scotland Plc
Financial Ombudsman decision DRN-4947812 Not upheld
Not upheldoutcome, as published by the Ombudsman
£1,500redress stated in the decision
Wed Dec 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Mortgage administration
In the Ombudsman’s words
He said that Lloyds’ actions affected his credit fileCredit file reporting
delays he encountered when he wanted to be removed from a joint mortgageMortgage administration
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4947812.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.