Barclays Bank Plc
Financial Ombudsman decision DRN-4915561 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Jan 31deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
When Mr O was late in paying fees to Barclays under this contract, it sought to recover the outstanding amount from himCharges and fees
Barclays told Mr O that it had followed its processes in informing credit reference agencies (CRAs) and had done nothing wrong.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4915561.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.