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Turkish Bank (UK) Ltd

Financial Ombudsman decision DRN-4858864 Not upheld

Not upheldoutcome, as published by the Ombudsman
£32,255redress stated in the decision
Wed Aug 14deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Funds blocked or frozen, Charges and fees

In the Ombudsman’s words

blocked its accountFunds blocked or frozen
incurred interests and chargesCharges and fees

Rules cited

FCA DISP (Dispute Resolution)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4858864.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.