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J.P. Morgan Europe Limited
Financial Ombudsman decision DRN-4691229 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon May 06deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr M complains about the method J.P. Morgan Europe Limited, trading as Chase, use to provide him with personal banking data.Data and privacy
Rules cited
FCA Consumer Duty (PRIN 2A), Equality Act 2010, UK GDPR / Data Protection Act 2018
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4691229.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.