Lloyds Bank PLC

Financial Ombudsman decision DRN-4610726 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Apr 25deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Card dispute or chargeback

In the Ombudsman’s words

Mr M was also informed that additional charges (as a result of any overdraft) could be applied to his account.Charges and fees

The complaint Mr M complains that Lloyds Bank PLC (“Lloyds”) unfairly paid an invoice he disputed, leading to an unplanned overdraft.Card dispute or chargeback

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4610726.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.