Barclays Bank UK PLC

Financial Ombudsman decision DRN-4602780 Upheld

Upheldoutcome, as published by the Ombudsman

£300redress stated in the decision

Tue Mar 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Charges and fees

In the Ombudsman’s words

In early November 2022, their account was closed by Barclays without warning.Account closed or refused

Refund P the difference in the bank charges between the Barclays account and their new accountCharges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4602780.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.