MONEYBARN NO.1 LIMITED

Financial Ombudsman decision DRN-4541016 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Mar 13deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

She also complains Moneybarn were charging her more than they should for arrears that have accrued on her account with them.Charges and fees

Miss S complains that Moneybarn No. 1 Limited trading as Moneybarn (“Moneybarn”) will not remove incorrect records of missed payments on her credit fileCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4541016.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.