Barclays Bank Plc
Financial Ombudsman decision DRN-4537470 Not upheld
Not upheldoutcome, as published by the Ombudsman
£375,000redress stated in the decision
Fri Feb 02deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
APP scam refund refused, Card dispute or chargeback
In the Ombudsman’s words
recover payments that he’d made to a scammer as a result of an investment scamAPP scam refund refused
chargeback three payments that he’d made in August 2020, September 2020 and June 2021Card dispute or chargeback
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4537470.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.