Barclays Bank Plc
Financial Ombudsman decision DRN-4459413 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Feb 06deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Treatment in financial difficulty
In the Ombudsman’s words
Barclays Bank UK PLC closed its business accountsAccount closed or refused
P fell into financial difficulty, which meant it didn’t make all the monthly payments towards its BBL that it was contractually required to make. And this caused P’s BBL to fall into arrears.Treatment in financial difficulty
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4459413.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.