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West One Loan Limited
Financial Ombudsman decision DRN-4438816 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Jul 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Mortgage administration
In the Ombudsman’s words
A would like a refund of the application fee and compensation.Charges and fees
A limited company, A, complains that West One Loan Limited trading as West One unfairly declined a buy-to-let mortgage applicationMortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4438816.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.