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Link Financial Outsourcing Limited
Financial Ombudsman decision DRN-4432674 Upheld
Upheldoutcome, as published by the Ombudsman
£250redress stated in the decision
Wed Dec 13deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Mortgage administration
In the Ombudsman’s words
Miss Z complains that Link Financial Outsourcing Limited trading as Link Financial (Link) unfairly recorded a default on her credit file.Credit file reporting
In my view, the way Miss Z’s loan was administered was unfair.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4432674.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.